Empower your technology and SaaS organization to enhance cybersecurity, protect customer data, and drive operational excellence with Glocert International's specialized ISO certifications, security assessments, and compliance solutions.
Technology and SaaS organizations handle sensitive customer data, operate in highly competitive markets, and are subject to evolving cybersecurity, privacy, and data protection regulations. The combination of regulatory pressure, data sensitivity, operational risk, and supply-chain exposure creates unique compliance challenges that require specialized expertise and industry-specific solutions.
Technology and SaaS organizations must navigate multiple regulatory frameworks including GDPR (EU), CCPA (California), PIPEDA (Canada), and local data protection laws. Understanding which regulations apply and how they intersect is critical for maintaining compliance, avoiding penalties, and protecting customer data across different jurisdictions.
Many technology and SaaS organizations make critical mistakes including treating ISO 27001 as an IT project instead of a governance system, implementing security controls without aligning with business processes, ignoring third-party and cloud risk, and failing to maintain evidence between audits. Understanding these common pitfalls helps organizations avoid costly compliance failures.
From cloud infrastructure and SaaS platforms to managed services and DevOps providers, technology organizations must demonstrate robust security, privacy, and operational controls to win enterprise trust.
Cloud computing providers and data center operators require ISO 27001, ISO 27017, ISO 27018, SOC 2, and ISO 22301 to demonstrate cloud security, privacy, availability, and business continuity capabilities.
Learn MoreSaaS platform providers require ISO 27001, SOC 2, ISO 27017, ISO 27018, ISO 27701, and ISO 42001 (for AI-powered services) to demonstrate security, privacy, and operational controls required by enterprise customers.
Learn MoreTechnology consulting firms and risk advisory services require ISO 27001, ISO 31000, ISO 20000-1, ISO 27701, and SOC 2 to demonstrate expertise, security practices, and client data protection capabilities.
Learn MoreManaged service providers (MSPs) handling customer IT infrastructure, networks, and systems require ISO 27001, SOC 2, and ISO 20000-1 to demonstrate security and service management capabilities.
Network service providers and security service providers require ISO 27001, ISO 20000-1, and industry-specific certifications to demonstrate security and operational capabilities.
Organizations providing DevOps services, CI/CD pipelines, and automation require ISO 27001, ISO 20000-1, and secure development practices to demonstrate security and reliability.
Understanding which regulations apply to your technology or SaaS organization and how they intersect is critical for maintaining compliance and protecting customer data.
GDPR (EU): Required for organizations processing personal data of EU residents. Applies to technology and SaaS companies operating in or serving EU customers. Non-compliance can result in fines up to €20 million or 4% of annual global turnover.
CCPA (California): Required for businesses that collect personal information of California residents and meet certain thresholds. Applies to many SaaS and technology companies serving US customers.
PIPEDA (Canada): Required for organizations processing personal information in the course of commercial activities in Canada.
SOC 2: Commonly required by enterprise customers for SaaS providers. Demonstrates security, availability, processing integrity, confidentiality, and privacy controls.
ISO/IEC 27001: Widely recognized information security management system standard, often required for enterprise contracts and regulatory compliance.
ISO/IEC 27701: Privacy information management system extension to ISO 27001, helping organizations demonstrate GDPR and other privacy law compliance.
AI Governance: Increasing focus on AI systems, including EU AI Act, ISO/IEC 42001, and transparency requirements for AI-powered services.
Cloud Security: Enhanced scrutiny of cloud service providers and multi-tenant architectures, particularly ISO 27017 and ISO 27018 for cloud-specific controls.
Supply Chain Security: Growing emphasis on third-party risk management, vendor security assessments, and software supply chain security.
These certifications help technology and SaaS organizations demonstrate compliance, protect customer data, and meet regulatory requirements.
For information security governance. Provides a systematic approach to managing information security risks and protecting customer data across technology operations.
Learn MoreFor cloud security. Provides cloud-specific security controls and guidance for cloud service providers and customers using cloud services.
Learn MoreFor cloud privacy. Provides controls for protecting personally identifiable information (PII) in public cloud computing environments.
Learn MoreFor SaaS providers. Demonstrates security, availability, processing integrity, confidentiality, and privacy controls for technology services handling customer data.
Learn MoreFor data privacy. Extends ISO 27001 to provide a privacy information management system aligned with GDPR, CCPA, and other privacy regulations.
Learn MoreFor AI governance. Provides a management system for artificial intelligence, addressing AI risk, transparency, and ethical use requirements.
Learn MoreFor IT service management. Ensures effective IT service delivery and management processes aligned with business requirements.
Learn MoreFor business continuity. Ensures technology organizations can maintain critical operations and services during disruptions.
Learn MoreUnderstanding these common pitfalls helps technology and SaaS organizations avoid costly compliance failures and build more effective security and privacy programs.
Many organizations implement ISO 27001 as a technical IT initiative rather than a governance system. Information security requires executive leadership, organizational culture change, and integration with business processes, not just technical controls.
Implementing security controls without aligning with business processes and customer requirements leads to friction, workarounds, and compliance failures. Security must integrate seamlessly with product development and operations.
Technology organizations often focus on internal controls while overlooking third-party vendors, cloud service providers, and software supply chain risks. These represent significant risk vectors that must be assessed and managed.
Many organizations prepare evidence only during audit periods, leading to gaps, inconsistencies, and compliance failures. Continuous evidence maintenance and monitoring are essential for effective compliance.
Under GDPR and other privacy regulations, organizations must ensure vendors and subprocessors protect customer data, but many fail to properly assess, contract with, and monitor vendors, creating significant compliance and breach risks.
Technology organizations often have incident response plans that are not tested, not integrated with operations, or fail to address customer notification and regulatory reporting requirements effectively.
Glocert supports technology and SaaS organizations through independent certification, assurance, and audit services aligned to international standards and technology-specific regulations.
Our technology and SaaS compliance services include ISO 27001 certification for information security governance, ISO 27017 certification for cloud security, ISO 27018 certification for cloud privacy, SOC 2 audits for service organization controls, ISO 27701 certification for privacy management, ISO 42001 certification for AI governance, and penetration testing to identify and remediate security vulnerabilities.
We understand the unique challenges of technology and SaaS organizations including regulatory complexity, customer data sensitivity, multi-tenant architecture, cloud security, and third-party risk management. Our auditors bring deep technology industry expertise and work with you to build compliance programs that integrate with product development, protect customer data, and meet regulatory requirements across multiple jurisdictions.
Are you ready to enhance cybersecurity and achieve compliance excellence? Glocert International is ready to assist with ISO certifications, security assessments, and compliance solutions tailored to your technology or SaaS organization.