Glocert International is committed to transparency in all certification activities. Access our public documents, policies, and procedures that uphold the highest standards of quality, integrity, and compliance.
Information we make publicly available as mandated by international standards
| Information Type | Document / Resource |
|---|---|
| Audit Processes | Certification Process |
| Granting, Refusing, Maintaining, Renewing, Suspending, Restoring or Withdrawing Certification | Allied Processes |
| Management Systems and Certification Schemes | Management System Certification Schemes |
| Use of Certification Body's Name and Logo | Logo Usage Rules |
| Handling Requests, Complaints and Appeals |
Appeals Handling Process
Complaint Management Process |
| Policy on Impartiality | Impartiality Policy |
Comprehensive policies ensuring quality, integrity, and compliance in all our operations
At Glocert International, we are committed to upholding the highest standards of quality, integrity, and professionalism. Our policies are continuously reviewed and updated to remain effective in today's dynamic business environment.
Our commitment to delivering exceptional service and upholding the highest standards of quality, integrity, and professionalism.
Read PolicyProtecting the environment, ensuring employee health and safety, and complying with all relevant laws and regulations.
Read PolicyProtecting the confidentiality and security of client information, ensuring proper use and handling of sensitive data.
Read PolicyProtecting confidentiality, integrity, and availability of client information with authorized access controls.
Read PolicyEnsuring certification services are delivered impartially, fairly, and transparently based on objective evidence.
Read PolicyProtecting the privacy and security of personal data with proper handling and use restrictions.
Read PolicyFair and transparent processes for handling appeals and complaints with timely and effective resolution.
Read PolicyProcedures for suspension or withdrawal of certification and communication to all relevant parties.
Read PolicyRequirements and procedures for achieving and maintaining ISO certification and party responsibilities.
Read PolicyGuidelines for proper use of the Glocert International logo and certification marks.
Read PolicyOur team is here to help. Contact us for more information about our certification processes, policies, or procedures.
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