Client Overview
The Challenge
MedAI Diagnostics, an AI-powered medical imaging analysis platform, was growing rapidly in the small clinic market. However, to expand into hospital systems and large healthcare networks, they needed both HIPAA compliance validation and HITRUST CSF certification requirements that enterprise healthcare buyers demanded.
Critical Business Needs
- Enterprise Access: Top 50 hospital systems required HITRUST certification
- PHI Protection: Platform processes millions of medical images containing PHI
- AI-Specific Concerns: Regulators asking about AI model governance and data handling
- Vendor Requirements: Insurance payers required proof of HIPAA compliance
The Solution
Glocert designed an integrated compliance program that addressed both HIPAA requirements and HITRUST CSF controls simultaneously, maximizing efficiency and minimizing duplicative effort.
Phase 1: Integrated Assessment (Month 1-2)
- Mapped existing controls to both HIPAA and HITRUST requirements
- Identified AI-specific risks requiring specialized controls
- Created unified remediation roadmap covering both frameworks
- Designed control architecture for PHI data flows
Phase 2: Implementation (Month 2-4)
- Implemented HITRUST CSF controls across 19 domains
- Enhanced PHI encryption (at-rest and in-transit)
- Deployed AI model governance framework
- Established audit logging for all PHI access
- Created comprehensive policies and procedures
Phase 3: Validation & Certification (Month 4-6)
- Conducted HITRUST readiness assessment
- Completed HITRUST validated assessment
- Documented HIPAA compliance evidence
- Achieved HITRUST CSF certification
Results & Impact
Enterprise Access
Qualified for vendor lists at 15 major hospital systems
300% Pipeline Growth
Enterprise opportunities increased dramatically post-certification
AI Governance
Framework addressed emerging AI regulatory requirements
Risk Reduction
Comprehensive security controls protecting PHI
"Before Glocert, we were being disqualified from enterprise RFPs because we lacked HITRUST. Now we're winning deals with the largest healthcare systems in the country. The investment paid for itself within the first quarter."
- CEO, Leading MedAI Diagnostics FirmKey Success Factors
- Integrated Approach: Addressed HIPAA and HITRUST together, avoiding duplicate work
- AI Governance: Built controls that addressed AI-specific regulatory concerns
- Evidence Automation: Implemented continuous compliance monitoring
- Healthcare Expertise: Leveraged Glocert's deep healthcare domain knowledge
Frameworks Addressed
| Framework | Scope | Achievement |
|---|---|---|
| HIPAA | Privacy, Security, Breach Notification Rules | Full Compliance |
| HITRUST CSF | 19 Control Domains, 156 Controls | r2 Certification |
Serving Healthcare Organizations?
If enterprise healthcare customers are requiring HIPAA compliance or HITRUST certification, we can help you achieve both efficiently.
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