Roadmap Overview

This roadmap provides a structured approach to achieving DPDP Act compliance. The phased approach allows organisations to prioritise efforts and demonstrate progressive compliance.

Practical Approach

This roadmap is designed for organisations of all sizes. Smaller organisations may complete phases more quickly, while larger organisations may need to run workstreams in parallel across business units.

Phase 1: Discovery and Assessment

Duration: 4-8 weeks

1.1 Data Inventory

Create a comprehensive inventory of personal data processing:

  • Identify all sources of personal data collection
  • Map data flows within the organisation
  • Document data sharing with third parties
  • Identify cross-border transfers
  • Document data retention practices

1.2 Processing Activity Register

For each processing activity, document:

  • Purpose of processing
  • Categories of personal data
  • Categories of data principals
  • Current legal basis/ground for processing
  • Data processors involved
  • Security measures applied

1.3 Current State Assessment

  • Review existing privacy policies and notices
  • Assess current consent mechanisms
  • Evaluate existing security safeguards
  • Review data processor contracts
  • Assess breach response capability

Deliverables

  • Personal data inventory
  • Processing activity register
  • Current state assessment report

Phase 2: Gap Analysis

Duration: 2-4 weeks

2.1 DPDP Requirements Mapping

Map current practices against DPDP requirements:

  • Ground for processing (consent or legitimate use)
  • Notice requirements
  • Data principal rights
  • Security safeguards
  • Breach notification capability
  • Cross-border transfer compliance
  • Children's data requirements

2.2 SDF Assessment

If potentially a Significant Data Fiduciary:

  • Assess against likely SDF criteria
  • Evaluate DPO requirements
  • Assess DPIA capability
  • Evaluate audit readiness

2.3 Risk Prioritisation

Prioritise gaps based on:

  • Regulatory risk (penalty exposure)
  • Volume and sensitivity of data
  • Business impact
  • Implementation complexity

Deliverables

  • Gap analysis report
  • Risk-prioritised remediation plan
  • Budget and resource estimate

Phase 3: Governance and Accountability

Duration: 2-4 weeks

3.1 Governance Structure

Establish privacy governance:

  • Assign executive accountability for DPDP compliance
  • Designate privacy lead/officer
  • Define roles across Legal, IT, Security, Business
  • Establish privacy steering committee (if appropriate)

3.2 Accountability Framework

  • Define decision-making authority
  • Establish escalation paths
  • Create RACI matrix for privacy activities
  • Define reporting mechanisms to management

3.3 DPO Appointment (if SDF)

  • Define DPO role and responsibilities
  • Recruit or designate DPO
  • Establish DPO reporting line to Board
  • Allocate DPO resources

Deliverables

  • Privacy governance charter
  • Role and responsibility matrix
  • DPO appointment (if required)

Phase 4: Policy and Notice Development

Duration: 4-6 weeks

4.1 Privacy Policy Framework

Develop or update internal policies:

  • Master privacy policy
  • Data retention policy
  • Data breach response policy
  • Data subject rights policy
  • Cross-border transfer policy

4.2 Privacy Notices

Create DPDP-compliant notices:

  • Customer/user privacy notice
  • Employee privacy notice
  • Vendor/partner privacy notice
  • Purpose-specific notices (where needed)

4.3 Notice Implementation

  • Multi-language support (scheduled languages)
  • Accessibility requirements
  • Presentation format (layered, itemised)
  • Delivery mechanisms

Deliverables

  • Privacy policy suite
  • Privacy notices (all categories)
  • Implementation specifications

Phase 5: Process Implementation

Duration: 8-12 weeks

5.1 Consent Management

  • Design consent collection flows
  • Implement consent recording mechanism
  • Enable consent withdrawal
  • Integrate with Consent Managers (optional)
  • Test consent mechanisms

5.2 Data Principal Rights

  • Design rights request intake process
  • Implement identity verification
  • Create response workflows
  • Define response timelines
  • Implement tracking and reporting

5.3 Grievance Redressal

  • Designate grievance officer
  • Publish contact details
  • Create grievance handling process
  • Define resolution timelines
  • Implement escalation to Board

5.4 Breach Response

  • Define breach identification criteria
  • Create breach response playbook
  • Prepare notification templates
  • Test breach response process

5.5 Processor Management

  • Update processor contracts with DPDP requirements
  • Implement processor due diligence
  • Create processor oversight process

Deliverables

  • Consent management system
  • Rights request handling process
  • Grievance redressal mechanism
  • Breach response playbook
  • Updated processor contracts

Phase 6: Training and Awareness

Duration: 4-6 weeks (ongoing)

6.1 Awareness Program

  • Organisation-wide DPDP awareness
  • What is personal data
  • Key obligations and rights
  • Individual responsibilities

6.2 Role-Specific Training

  • Privacy team deep-dive
  • IT and Security technical requirements
  • Customer service (rights requests)
  • Marketing (consent, notices)
  • HR (employee data)

6.3 Ongoing Education

  • New hire onboarding
  • Annual refresher training
  • Regulatory update communications

Deliverables

  • Training materials and modules
  • Training completion records
  • Ongoing education calendar

Phase 7: Monitoring and Improvement

Duration: Ongoing

7.1 Compliance Monitoring

  • Define key compliance metrics
  • Implement monitoring dashboards
  • Conduct periodic compliance assessments
  • Track regulatory developments

7.2 Audit Program (SDF)

  • Engage independent data auditor
  • Schedule annual audits
  • Address audit findings
  • Submit reports to Board

7.3 DPIA Program (SDF)

  • Define DPIA triggers
  • Create DPIA methodology
  • Conduct initial DPIAs
  • Implement periodic reviews

7.4 Continuous Improvement

  • Learn from incidents and near-misses
  • Incorporate regulatory guidance
  • Benchmark against industry practices
  • Update program based on experience

Deliverables

  • Compliance monitoring program
  • Audit schedule and reports
  • DPIA register
  • Improvement action register

Implementation Timeline

Phase Duration Key Milestones
Phase 1: Discovery Weeks 1-8 Data inventory complete; Current state assessed
Phase 2: Gap Analysis Weeks 6-10 Gap report delivered; Remediation plan approved
Phase 3: Governance Weeks 8-12 Governance structure operational; DPO appointed (if SDF)
Phase 4: Policy Weeks 10-16 Policies approved; Notices published
Phase 5: Processes Weeks 12-24 All processes operational; Contracts updated
Phase 6: Training Weeks 20-26 All staff trained; Program established
Phase 7: Monitoring Week 24+ Monitoring operational; First audit complete (SDF)

Phases can overlap. Larger organisations should run workstreams in parallel. Smaller organisations may complete the roadmap in 4-6 months.