In This Guide
Roadmap Overview
This roadmap provides a structured approach to achieving DPDP Act compliance. The phased approach allows organisations to prioritise efforts and demonstrate progressive compliance.
This roadmap is designed for organisations of all sizes. Smaller organisations may complete phases more quickly, while larger organisations may need to run workstreams in parallel across business units.
Phase 1: Discovery and Assessment
Duration: 4-8 weeks
1.1 Data Inventory
Create a comprehensive inventory of personal data processing:
- Identify all sources of personal data collection
- Map data flows within the organisation
- Document data sharing with third parties
- Identify cross-border transfers
- Document data retention practices
1.2 Processing Activity Register
For each processing activity, document:
- Purpose of processing
- Categories of personal data
- Categories of data principals
- Current legal basis/ground for processing
- Data processors involved
- Security measures applied
1.3 Current State Assessment
- Review existing privacy policies and notices
- Assess current consent mechanisms
- Evaluate existing security safeguards
- Review data processor contracts
- Assess breach response capability
Deliverables
- Personal data inventory
- Processing activity register
- Current state assessment report
Phase 2: Gap Analysis
Duration: 2-4 weeks
2.1 DPDP Requirements Mapping
Map current practices against DPDP requirements:
- Ground for processing (consent or legitimate use)
- Notice requirements
- Data principal rights
- Security safeguards
- Breach notification capability
- Cross-border transfer compliance
- Children's data requirements
2.2 SDF Assessment
If potentially a Significant Data Fiduciary:
- Assess against likely SDF criteria
- Evaluate DPO requirements
- Assess DPIA capability
- Evaluate audit readiness
2.3 Risk Prioritisation
Prioritise gaps based on:
- Regulatory risk (penalty exposure)
- Volume and sensitivity of data
- Business impact
- Implementation complexity
Deliverables
- Gap analysis report
- Risk-prioritised remediation plan
- Budget and resource estimate
Phase 3: Governance and Accountability
Duration: 2-4 weeks
3.1 Governance Structure
Establish privacy governance:
- Assign executive accountability for DPDP compliance
- Designate privacy lead/officer
- Define roles across Legal, IT, Security, Business
- Establish privacy steering committee (if appropriate)
3.2 Accountability Framework
- Define decision-making authority
- Establish escalation paths
- Create RACI matrix for privacy activities
- Define reporting mechanisms to management
3.3 DPO Appointment (if SDF)
- Define DPO role and responsibilities
- Recruit or designate DPO
- Establish DPO reporting line to Board
- Allocate DPO resources
Deliverables
- Privacy governance charter
- Role and responsibility matrix
- DPO appointment (if required)
Phase 4: Policy and Notice Development
Duration: 4-6 weeks
4.1 Privacy Policy Framework
Develop or update internal policies:
- Master privacy policy
- Data retention policy
- Data breach response policy
- Data subject rights policy
- Cross-border transfer policy
4.2 Privacy Notices
Create DPDP-compliant notices:
- Customer/user privacy notice
- Employee privacy notice
- Vendor/partner privacy notice
- Purpose-specific notices (where needed)
4.3 Notice Implementation
- Multi-language support (scheduled languages)
- Accessibility requirements
- Presentation format (layered, itemised)
- Delivery mechanisms
Deliverables
- Privacy policy suite
- Privacy notices (all categories)
- Implementation specifications
Phase 5: Process Implementation
Duration: 8-12 weeks
5.1 Consent Management
- Design consent collection flows
- Implement consent recording mechanism
- Enable consent withdrawal
- Integrate with Consent Managers (optional)
- Test consent mechanisms
5.2 Data Principal Rights
- Design rights request intake process
- Implement identity verification
- Create response workflows
- Define response timelines
- Implement tracking and reporting
5.3 Grievance Redressal
- Designate grievance officer
- Publish contact details
- Create grievance handling process
- Define resolution timelines
- Implement escalation to Board
5.4 Breach Response
- Define breach identification criteria
- Create breach response playbook
- Prepare notification templates
- Test breach response process
5.5 Processor Management
- Update processor contracts with DPDP requirements
- Implement processor due diligence
- Create processor oversight process
Deliverables
- Consent management system
- Rights request handling process
- Grievance redressal mechanism
- Breach response playbook
- Updated processor contracts
Phase 6: Training and Awareness
Duration: 4-6 weeks (ongoing)
6.1 Awareness Program
- Organisation-wide DPDP awareness
- What is personal data
- Key obligations and rights
- Individual responsibilities
6.2 Role-Specific Training
- Privacy team deep-dive
- IT and Security technical requirements
- Customer service (rights requests)
- Marketing (consent, notices)
- HR (employee data)
6.3 Ongoing Education
- New hire onboarding
- Annual refresher training
- Regulatory update communications
Deliverables
- Training materials and modules
- Training completion records
- Ongoing education calendar
Phase 7: Monitoring and Improvement
Duration: Ongoing
7.1 Compliance Monitoring
- Define key compliance metrics
- Implement monitoring dashboards
- Conduct periodic compliance assessments
- Track regulatory developments
7.2 Audit Program (SDF)
- Engage independent data auditor
- Schedule annual audits
- Address audit findings
- Submit reports to Board
7.3 DPIA Program (SDF)
- Define DPIA triggers
- Create DPIA methodology
- Conduct initial DPIAs
- Implement periodic reviews
7.4 Continuous Improvement
- Learn from incidents and near-misses
- Incorporate regulatory guidance
- Benchmark against industry practices
- Update program based on experience
Deliverables
- Compliance monitoring program
- Audit schedule and reports
- DPIA register
- Improvement action register
Implementation Timeline
| Phase | Duration | Key Milestones |
|---|---|---|
| Phase 1: Discovery | Weeks 1-8 | Data inventory complete; Current state assessed |
| Phase 2: Gap Analysis | Weeks 6-10 | Gap report delivered; Remediation plan approved |
| Phase 3: Governance | Weeks 8-12 | Governance structure operational; DPO appointed (if SDF) |
| Phase 4: Policy | Weeks 10-16 | Policies approved; Notices published |
| Phase 5: Processes | Weeks 12-24 | All processes operational; Contracts updated |
| Phase 6: Training | Weeks 20-26 | All staff trained; Program established |
| Phase 7: Monitoring | Week 24+ | Monitoring operational; First audit complete (SDF) |
Phases can overlap. Larger organisations should run workstreams in parallel. Smaller organisations may complete the roadmap in 4-6 months.