Data Subject Rights Overview

GDPR grants individuals eight rights over their personal data:

RightArticleDescription
Information13-14Be informed about processing
Access15Obtain copy of personal data
Rectification16Correct inaccurate data
Erasure17Delete data ("right to be forgotten")
Restriction18Limit processing
Portability20Receive data in machine-readable format
Object21Object to processing
Automated decisions22Not be subject to automated decisions

Data Subject Access Requests

The right of access (Article 15) allows individuals to obtain confirmation of processing and a copy of their personal data.

What Must Be Provided

  • Confirmation whether data is processed
  • Copy of personal data
  • Purposes of processing
  • Categories of personal data
  • Recipients or categories of recipients
  • Retention period or criteria
  • Rights information (rectification, erasure, restriction, object)
  • Right to complain to supervisory authority
  • Source of data (if not collected from individual)
  • Automated decision-making information
  • Transfer safeguards (if applicable)

DSAR Process

Step 1: Receive and Log

  • Accept requests through any channel
  • Log immediately with timestamp
  • Acknowledge receipt

Step 2: Verify Identity

  • Reasonable steps to verify identity
  • Request additional information if needed
  • Balance verification with privacy

Step 3: Search and Collect

  • Search all relevant systems
  • Include structured and unstructured data
  • Check backups if necessary
  • Include processor-held data

Step 4: Review and Redact

  • Review for third-party data
  • Apply exemptions if applicable
  • Redact third-party information
  • Document exemptions applied

Step 5: Compile and Respond

  • Compile response with required information
  • Provide in requested format (usually electronic)
  • Include supplementary information
  • Send securely

Timelines

SituationTimeline
Standard responseWithin 1 month
Complex/numerous requestsExtended to 3 months (notify within 1 month)
Identity verification neededClock pauses until verified
Fee charged (if permitted)Clock pauses until payment

Month is calculated from receipt date, not working days. If month ends on weekend/holiday, deadline is next working day.

Other Rights Processes

Rectification (Article 16)

  • Same 1-month timeline
  • Correct inaccurate data
  • Complete incomplete data
  • Notify recipients of corrections

Erasure (Article 17)

Applies when:

  • Data no longer necessary
  • Consent withdrawn
  • Objection upheld
  • Unlawful processing
  • Legal obligation to erase
  • Child's data (information society services)

Restriction (Article 18)

Applies when:

  • Accuracy contested (while verifying)
  • Processing unlawful but erasure refused
  • Controller no longer needs data but individual needs for legal claims
  • Objection pending verification

Portability (Article 20)

  • Only applies to data provided by individual
  • Only for consent or contract basis
  • Only for automated processing
  • Structured, commonly used, machine-readable format

Objection (Article 21)

  • Must stop processing unless compelling legitimate grounds
  • Direct marketing: must stop immediately
  • Research: may continue if in public interest

Evidence Requirements

Maintain records demonstrating compliance:

  • Request log with dates and outcomes
  • Identity verification records
  • Search methodology documentation
  • Exemptions applied and reasoning
  • Response copies
  • Timeline compliance evidence